Usage guidance

Notice to bereaved family

Business hours

Business hours
9:00~21:00
(for a day before Tomobiki) 9:00~17:00
Cremation request
9:00~15:00 departure
Visiting hours
9:00~15:00
(for Tomobiki) 9:00~17:00
  1. Please contact through your funeral director if you wish to visit the casket.
  2. Quotation and consultation request is accepted only during office hours.

Parking space

  1. Please use public transport and taxi as parking space is limited.
  2. Large bus cannot be entered
  3. Please keep speed under 10km within parking area.
    (we do not hold any responsibility for accidents within the area)
    For cremation
    For Funeral
    Families, 2 micro busses, 3 taxis
    For Otuya (wake)
    Please use public transport as parking space is limited Thank you for your corporation.

Cremation and urn

  1. Do not take picture inside crematory (including cremation hall and inurnment)
  2. Do note bring your own urn for any reason
  3. Usage for crematory halls alter is limited to 10 people and within 5 minutes

Ceremony hall usage (Otsuya, funeral)

Waiting room for families
16:00-21:00 and 8:00-14:00 the next day
Otsuya
17:00~21:00

Recitation/Hymn

  1. This facility is public space. Please consider others while doing so.
  2. Please refrain from bringing musical instruments and PA systems.

Drinking and eating

We are selling food and beverages at service desk

  
Hall usageWaiting room usage during cremation
catering foodPlease consult your funeral directorRice balls and sandwiches only
SnacksPlease do not bring your own food
Drinks

*For food safety, please refrain from taking the food home
*Please take your own litter

Safety measures

  1. Please put out the fire by 21:00.
  2. Power will be shut down at the hall on 21:00
  3. Please contact our staff for the safety exit.
  4. Main and west gate will be closed during 22:00 to 6:30.

Others

  1. Smoking and eating is prohibited at the hallway, please use “smoking area”
  2. We may ask for a compensation should you damage the facility.
  3. Waiting room is assigned and cannot be requested specifically.
  4. We cannot provide the rest room for early arrivals.
  5. Pet cannot enter the premises except for guide dogs.
  6. We do not allow people involved in antisocial forces to use the ceremony hall.